Friday Dec 01, 2023

Troubleshooting Guide to Fix Not Working Issue

At times, when users attempt to access to log in to their Netgear WiFi range extenders, they come across an error message ‘ not working. This issue occurs due to a number of reasons. But, who cares about the reasons? Users are more eager to learn about how to fix the issue.

If you also experiencing the same issue with your Netgear extender and want to resolve it, we recommended that you walk through this article.

Resolved: Not Working

  1. Bring Your Devices Closer

Start troubleshooting the not working issue by bringing your Netgear WiFi range extender in the same room where your existing router is placed.

Apart from that, also make sure that the Ethernet cable connecting your devices is not worn out or damaged from anywhere. Otherwise, you’re in for a lot more trouble.

  1. Contact Your Internet Service Provider

Perhaps your Internet Service Provider isn’t paying attention to his job. In simple words, a weak internet connection might also be preventing you from accessing

If your ISP agrees that the internet issue is from his side, give him some time to get it resolved. Once done, try to log in to your Netgear range extender. Are you able to? No? Well, in that case, keep reading.

  1. Check the Power Supply

Chances are that your Netgear wireless extender is not receiving an adequate power supply from the wall outlet. And that might be because the wall socket is damaged.

To get the issue troubleshot, you can opt for either of the following things:

  • Get your current wall socket fixed.
  • Plug your Netgear WiFi range extender into another electrical outlet.

If none of these things worked for you, consider replacing your power cord with a new one, if your Netgear extender uses any.

  1. Use the Correct Web Address

If you’ve made the mistake of entering the wrong web address in the address bar of your internet browser, the good thing is that you can rectify it. How? By entering the correct one.

In case entering the correct web address doesn’t work in your favor either, it is advised that you use the default IP address to log in to your Netgear extender.

  1. Reboot Your Netgear Extender

You can also try rebooting your Netgear wireless range extender to get rid of the not working issue. Here is how you can give your extender a restart:

  • Disconnect your WiFi extender from the existing router.
  • Power off your Netgear extender and unplug it from its wall socket.
  • Wait for a couple of seconds.
  • Thereafter, plug your Netgear extender back into its power source and turn it on.
  • Do not forget to reconnect your extender to the router.

Are you still struggling with the not working issue? Well, we still have a couple more troubleshooting hacks that might help you out.

  1. Temporarily Disable Antivirus Software

Yes, yes, we know what you are thinking. ‘Disabling the antivirus software on my computer will open the gates for viruses to swoop in whenever they want.’ But, sometimes, such software can prevent you from accessing certain websites, including

Therefore, temporarily disable the antivirus software installed on your computer. Once you are able to access, you can enable it again. Simple.

  1. Avoid WiFi Interference

If your Netgear extender is placed near cordless phones, washing machines, baby monitors, treadmills, televisions, Bluetooth speakers, refrigerators, microwave ovens, mirrors, fish tanks, aluminum studs, corners, concrete walls, etc., you need to relocate it.

In case, changing the location of your Netgear extender goes in vain, consider performing factory default reset.

  1. Reset Your Netgear Extender

Here is how you can restore your Netgear wireless range extender to the factory default settings:

  • Look for the Reset button on your extender.
  • Once found, carefully press it using a paper clip.
  • Now, let your device reboot.

As soon as you are done resetting your wireless device, you need to perform Netgear extender setup from scratch.

Sum Up

Following this post, one can easily resolve the not working issue. Now, you are free to log in to your Netgear wireless range extender, change its default password, switch to a different WiFi channel, update firmware, and do pretty much anything that you want.

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